Legal notices



This website is the property of Visiativ Software SASU, a simplified joint stock company with a share capital of EUR 9,639,220, registered in Lyon Trade and Companies Register under number B 353 695 174.

The website publication manager is Mr. Laurent FIARD, acting as the legal representative of Visiativ Software, whose head office is located at:

26 rue Benoît Bennier
“Les bureaux verts”
69260 Charbonnières-les-bains
Telephone: +33 478 873 300
Monday to Thursday: 9:00 a.m. – 12:00 p.m./1:45 p.m. – 6:00 p.m.
Friday: 9:00 a.m. – 12:00 p.m./1:45 p.m. – 4:45 p.m.

Contact : Click here
Fax. : +33 426 845 131
SIREN : 353695174
VAT : FR12353695174


This website is operated by Throughout the site, the terms “we”, “us” and “our” refer to offers this website, along with all information, tools and services available on the site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Right of access to personal data


The processing of personal data carried out using this website has been declared to the French National Commission for information technology and civil liberties (CNIL). CNIL Declaration No. 1425092.

After proving their identity, each user, in accordance with the Data Protection Act of 6th January 1978 as amended in 2004, has the right to challenge, modify and delete any personal data collected from this website by writing to Visiativ Software, 26 Rue Benoit Bennier, 69260, Charbonnières-les-Bains.

The user may also, for legitimate reasons, oppose the processing of their data.




Cookies are text files stored on the hard drive of your computer by a web server.

When you visit our website, to search for, read or download information, we collect and store certain information (“visitor information”) concerning you, such as the domain name and name of the host computer from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time of your visit to our website, and the URLs from which you accessed our website. We use this information to analyze and measure the traffic on our website and help us to make it more useful.

Your browser is undoubtedly configured to accept cookies. You can, however, change this setting so that it rejects them, and we would suggest you do so if you want to block cookies.


Website conditions of use


The user of the Visiativ Software website acknowledges having the skills and means necessary to access and use this website.

Visiativ Software takes all possible measures to provide users with the information and/or tools that are available and verified, but cannot be held responsible for any errors, lack of availability of information and/or the presence of viruses on its website.

This information can be corrected, modified or updated at any moment without prior notice.

Visiativ Software company shall not be held responsible for the hypertext links created on this website to other resources present on the Internet.

This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer, to help the website to analyse website use by its users. The data generated by the cookies concerning your use of the site (including your IP address) will be sent and stored by Google to servers located in the United States. Google will use this information in order to assess your website use, to compile reports about website activity for its publisher and to provide other services relating to the site’s activity and Internet use. Google may send this information to third parties in the event of legal obligation or when these third parties process this data on behalf of Google, including notably the publisher of this website. Google will not associate your IP address with any other data stored by Google. You can disable cookies by selecting the appropriate settings in your browser. However, disabling cookies may affect the functionality of this website. By using this website, you expressly consent to the processing of personal data by Google in the manner and for the purposes set out above.


Intellectual property


This entire website is subject to French and international copyright and intellectual property laws. All reproduction rights are reserved. Reproduction of all or part of this website on any medium whatsoever is strictly forbidden without the express prior authorisation of the publication manager.

The trademarks of Visiativ Software and its partners, and the logos used on the website are registered trademarks (semi-figurative or otherwise).

Any reproduction, in whole or in part, of these trademarks as well as any representation, in whole or in part, of these trademarks and/or logos, on the basis of elements of the website without the express authorisation of Visiativ Software is forbidden, pursuant to article L 713-2 of the French Intellectual Property Code

Website hosting


The website is hosted by OVH-2, rue Kellermann, 59100 Roubaix, France.
Telephone: +33 899 874 839


Head quarters



“Les Bureaux Verts”

26, rue Benoît Bennier

69 260 Charbonnières-les


Tel. : +33 478 873 309

Fax. : +33 426 845 131


Credits, Design and Production

Visiativ Software


Visiativ Software


Online store terms ans conditions


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


General conditions 


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Accuracy, completeness and timeliness of information


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Modifications to the service and prices


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Products or services


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Accuracy of biling and account information 


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


Return Policy 


In accordance with the Article L.121-21 of the French Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty.

Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage to the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are your responsibility.

In case of exercise of the right of retraction, the company Visiativ will proceed to the refund of the sums paid, within 14 days following the notification of your request and via the same means of payment as that used during the order.


Exceptions to the right of widrawal


In accordance with the Article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal.

The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.

The supply of goods made to the consumer’s specifications or clearly personalized.

The supply of goods that could deteriorate or expire quickly.

The supply of goods that have been unsealed by the consumer after delivery and that can not be returned for reasons of hygiene or health protection.

The supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;

The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.

The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery.

The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.

Transactions concluded at a public auction.

The supply of digital content that is not provided on a physical medium whose performance has begun after the express prior consent of the consumer and expressly waives its right of withdrawal.




In case of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by mail via our contact form within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions …). The shipping costs will be refunded on the basis of the invoiced rate and the return costs will be refunded upon presentation of receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided above.


 Discalimer of warranties: limitation of liability


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


Changes to terms of service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.